Shipping policy

SHIPPING POLICY

Last updated: June 2026

Thank you for shopping with PULSE. Please read our shipping policy carefully before placing your order.

Processing Time

All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Domestic Shipping (Malaysia)

Region Rate Estimated Delivery
Peninsular Malaysia MYR 15.00 (flat rate) 1–3 business days
Sarawak FREE 1–3 business days

International Shipping

Region Rate Free Shipping Threshold Estimated Delivery
Southeast Asia MYR 69.00 FREE on orders MYR 499+ 1–3 business days
Rest of World MYR 59.00 – MYR 99.00 FREE on orders MYR 799+ 3–5 business days

Shipping rates for international orders may vary based on destination and package weight.

Tracking

Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this to monitor your delivery status.

Restrictions & Exclusions

  • Delivery times are estimates and may be affected by customs clearance, public holidays, or carrier delays.
  • PULSE is not responsible for delays caused by customs or third-party carriers.
  • We currently do not ship to P.O. boxes or restricted regions.