Refund policy

REFUND POLICY (Returns and Exchanges)

Returns You have 15 days after receiving your order to request a return. To be eligible, items must be unworn and unused, with tags attached, in their original packaging, with your receipt or proof of purchase.

To start a return, email us at deucesportingintl@gmail.com with your order number. Once your return is approved, we'll send you the return address. Return shipping is arranged and paid for by the customer. Items sent back without an approved return request will not be accepted.

Direct Exchanges Need a different size or colour? Contact us within 3 days of receiving your parcel and we'll swap it directly. Send the item back at your own cost in the same condition you received it, and we'll dispatch the replacement once it arrives and has been checked. If the size or colour you want is out of stock, the exchange will be processed as a return.

After 3 days, exchanges are not available. You can still return the item within 15 days and place a new order.

Damaged or Wrong Items Please check your order when it arrives. If an item is defective, damaged, or not what you ordered, contact us immediately so we can make it right.

Non-Returnable Items Sale items and gift cards cannot be returned.

European Union 14-Day Cooling Off Period If your order is shipped to the European Union, you have the right to cancel or return it within 14 days for any reason. Items must be in the same condition you received them: unworn, unused, with tags, in their original packaging, with proof of purchase.

Refunds We'll let you know once we've received and inspected your return, and whether your refund is approved. Approved refunds are made to your original payment method within 10 business days. Your bank or card provider may take extra time to post it. If you haven't received your refund within 10 business days of approval, contact us at deucesportingintl@gmail.com.